FAQS

We have prepared answers to the questions we are most commonly asked. Should you have any additional queries or wish to share your feedback, please do not hesitate to contact us at hello@myamaste.com.

ABOUT OUR PRODUCTS

Are your blends cooked?

No — all Amasté blends are dry spice blends, freshly ground and packed in small batches. They are not pre-cooked. Simply add your choice of protein or vegetables, puréed tomatoes, and a finishing ingredient such as cream or butter to create your curry at home.

Where do you source your ingredients?

We work with a select number of trusted suppliers to ensure a consistently high standard of quality across every blend. Our spices are produce of more than one country, packed here in the UK.

How much blend should I use?

We recommend 1–2 tablespoons per serving for 2–4 people. Adjust to your own taste and preference.

How long do your blends last?

All Amasté blends have a shelf life of up to 6 months when stored correctly. Please refer to the Best Before date printed on your tin and store in a cool, dry place away from direct sunlight.

Are your blends suitable for vegetarians and vegans?

Yes — all Amasté blends are 100% plant-based and are suitable for both vegetarians and vegans. Simply choose your preferred ingredients when cooking.

Do your blends contain allergens?

Our blends do not contain any allergens as intentional ingredients. For allergens, see ingredients in bold on each tin.

If you have a food allergy or are sensitive to any ingredient, please do not hesitate to contact us at hello@myamaste.com before placing your order — we want to ensure you can enjoy Amasté with complete confidence.

Our blends are produced and packed in a kitchen that handles cereals containing gluten (wheat, barley) and sulphites.

Do your blends contain salt?

No — we do not add salt to any of our blends. We believe every cook should season to their own taste.

Is your packaging environmentally friendly?

Our blends are packed in reusable tins, designed to be kept, repurposed, or recycled. We are committed to reducing waste wherever possible.

ORDERING & DELIVERY

Where do you deliver?

We deliver across the UK and to the following European countries: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain and Sweden.

How much does delivery cost?

UK Standard: £5.95 (5–7 working days)

Europe Standard: £9.95 (7–14 working days)

FREE delivery on all orders over £30.

Will I have to pay import duties on my European order?

Orders shipped from the UK to Europe may be subject to import duties and taxes upon arrival in your country. These charges are set by your local customs authority and are outside our control. We recommend checking with your local customs office before placing your order.

Can I track my order?

Yes — you will receive a tracking number by email once your order has been dispatched.

Can my order be delivered to multiple addresses?

Unfortunately each order may only be delivered to one designated address. Please place separate orders for multiple recipients.

Can I change or cancel my order after it has been confirmed?

Once an order has been placed and payment made, changes cannot be made. Please contact us at hello@myamaste.com for any further enquiries.

RETURNS & REFUNDS

Can I return my order?

As our products are food items, we are unable to accept general returns. Please refer to our Refund Policy for full details.

I have received a damaged or defective product. What should I do?

Please contact us immediately at hello@myamaste.com. Include a description of the damage, the batch number and Best Before date from your tin, and your order number. Please attach photographs of both the damaged product and packaging to help us resolve this as quickly as possible.

I have received an incorrect product or an item is missing. What should I do?

Please email hello@myamaste.com with a brief description of the issue, your order number, and the batch number or Best Before date. For incorrect products, please include photographs for our reference.

What do I do if my product is faulty?

Please contact us at hello@myamaste.com with details of the fault, your order number, and photographs where possible. We will do our best to resolve the issue promptly.

STAYING IN TOUCH

How can I stay up to date with news and offers from Amasté?

Sign up to our newsletter to receive recipes, exclusive offers and updates straight to your inbox.

How do I unsubscribe from your newsletter?

To unsubscribe, simply click the unsubscribe link at the bottom of any newsletter email, or contact us at hello@myamaste.com.

How do I get in touch?

Email us at hello@myamaste.com — we aim to respond within 2 working days.